The Department of Energy (DOE) in collaboration with the Department of Science and Technology-Advanced Science and Technology Institute’s (DOST-ASTI) Computer Software Division (CSD) conducted a series of End-User Training (EUT) as culmination of the DOE Phase 3 Project.

These series of training aimed to demonstrate and present the overall developed system modules both to the stakeholders and end-users, train the end-users on how to use the functionalities of the system, and instruct the end-users of their role in the system.

The first End-User Training (EUT) was held last 19 to 21 June 2019 in Batis Aramin, Lucban, Quezon. The attendees of this training were the product owners and staff from the Information Technology Management Division of DOE.  Part of the program was a site visit to a charcoal power plant at Mauban, Quezon.

The second EUT was conducted last June 24-25, 2019 at the DOE Main Office. It was facilitated by the development team and project’s technical leads. Most of the participants came from the Oil Industry Management Bureau. 

The third and final iteration of the EUT was held at DOE Mindanao Field Office located at Davao City. It was a three-day event with participants from the Visayas and Mindanao Field Offices of DOE.

At the end of each EUT, all participants accomplished a form signifying receipt of training on the presented system functionalities.

These series of trainings covered discussions and hands-on sessions on the following modules:

• For the administrative side: Admin Account Management, Company Profile Management, Facility Profiling, Inspection Reports, Violation Response Monitoring, Field Office Management, Facility Type Management, Product Type Management, Activity Type Management, Application Requirement Management, Violation Type Management, Downloadable Form Management, Franchise/Brand Management, Report Generation, Audit Logs, and Processing of Service Applications;
• For the client side: Company Representative Management and Filing of Service Applications

The Phase 3 Project is at the tail-end of a seven-year-partnership with DOE. Phase 1 gave way to Critical Energy Installation Information System and Online Service Management System. Phase 2, on the other hand, was the continuation of these information systems. Phase 3 is the culmination and integration of all these information systems with the added benefit of a Legal Services Information System. With this, DOE external clients can save time, energy, and other resources from personally filing applications to the agency. Said clients can also track all of their company, business, or facility's filed applications online, anytime, anywhere.

DOE and DOST-ASTI have been working together on numerous collaborations for 14 years, such as the Downstream Oil Online Application project initiated in 2014. The entire project development team underwent various activities to materialize this extensive project—from requirement elicitation, analysis and design, UX Workshop, sprint reviews, System Administration Training, and the recently concluded End-User Trainings.

The DOST-ASTI team is looking forward to a complete project turnover by the 12th of December 2019.