The Computing and Archiving Research Environment (COARE) is one of the services offered by the Department of Science and Technology’s Advanced Science and Technology (DOST-ASTI) in fostering collaboration among institutions to enable multiple data integration between ASTI-initiated projects and other collaborative projects with other agencies. The COARE provides a platform for easy storage, analysis, and sharing of scientific data by providing the following services: High-Performance Computing (HPC), Science Cloud, and Data Archiving.

As part of the COARE’s commitment to deliver quality service to its stakeholders, the COARE Team has integrated IT Service Management (ITSM) to its service delivery and operations. The COARE’s ITSM implementation is expected to ensure that the facility’s service delivery and operations will be compliant with the industry’s best practices. The COARE Team will be adapting the Information Technology Infrastructure Library (ITIL) as its framework for its ITSM initiatives.

Knowledge Management, one of the ITSM processes under ITIL, ensures that the right information is delivered to the appropriate place or person, at the right time. One of the ways that the COARE implements Knowledge Management is to setup the Service Knowledge Management System (SKMS), a platform intended to manage all knowledge and information relevant to the COARE and its users.

Wiki

The Wiki contains information about the COARE that will be relevant to the COARE users. Contents include information on the COARE, the COARE Team, using the COARE Services (HPC, Science Cloud, Data Archiving), policies, agreements, the COARE Wiki user guide, and research collaborations.

To access the Wiki, click the Wiki application icon on the left panel of the COARE SKMS or click here.

Calendar

The Calendar application of the COARE SKMS displays significant events and schedules that concern the COARE and its users. These events include Stakeholders’ Meetings, trainings, and maintenance schedules.

To access the Calendar, click the Calendar application icon on the panel of the COARE SKMS or click here.

FAQ

The FAQ displays the frequently-asked questions involving the COARE and its services. Answers to these queries also direct to the COARE Wiki for a more elaborate discussion on the concern.

To access the FAQ, click the FAQ application icon on the left panel of the COARE SKMS or click here.

Tags: